Healthcare & Life Sciences ERP

When compliance is the visible layer,

The operating workflow underneath is the actual work.

We deliver healthcare and life-sciences ERP across hospital, lab, and medical-device operations — workflow-first, audit-traceable by default.

Hospital · Lab (LIMS) · Med-Device Three sub-verticals delivered Audit-trail by default
Start a technical conversation See the three sub-verticals
Three sub-verticals on one discipline floor Three lanes labelled Hospital, Testing Lab, and Medical Device, each with a workflow diagram. Underneath, a horizontal band labelled Audit Trail / Access Control / Electronic Signature. HOSPITAL OPD Pharmacy IPD Discharge TESTING LAB Sample Test Result Report MED-DEVICE BOM Build / QC Ship Complaint / CAPA SHARED DISCIPLINE FLOOR audit trail · access control · electronic signature

Three operating models. One discipline floor.

For Your Role

What This Page Gives You

COO / Head of Operations

The clinical workflow runs the operation

Whether it's OPD/IPD/pharmacy, sample lifecycle, or device build → ship → complaint, the ERP supports the actual day.

CIO / CMIO

Integration with the clinical / lab / QMS tier

EMR/EHR for hospitals, LIS/instruments for labs, eQMS/complaint systems for med-device. Odoo is the operating layer, not a clinical-system replacement.

VP Quality / Regulatory

Audit-ready by design

Lot/batch/sample genealogy, electronic signatures where required, role-based access, audit trail of changes. Evidence is generated by work.

CFO

Predictable audit-cycle cost

Compliance evidence reconstructed once is reconstructed many times. We deliver systems where it isn't reconstructed at all.

Operating Reality

Three Operating Models, One Discipline Floor

Hospital operations

Patient lifecycle: appointment → OPD → diagnostics → pharmacy → IPD → discharge → follow-up. Pharmacy is the high-frequency revenue and risk node — every dispense touches lot traceability, billing, and patient safety simultaneously.

Testing lab (LIMS)

Sample lifecycle: collection → receipt → chain-of-custody → testing → result entry → review → report → archive. Regulated industries (cannabis testing, food safety) require state-specific reporting (METRC, BioTrack-class) plus the operating LIMS.

Medical device manufacturing

Device lifecycle: design → BOM → build → QC → ship → complaint → CAPA. 21 CFR Part 820 or ISO 13485 expectations require electronic batch records, complaint handling, CAPA workflow, traceability from unit ID back to BOM and operator.

Shared discipline floor: audit trail, lot/sample genealogy, electronic signatures where required, role-based access, change control, evidence-by-default.

Domain Knowledge

What We Know About Healthcare and Life Sciences Operations

Workflows we've delivered

  • OPD / IPD / pharmacy / pharmacy-POS / patient portal (Aarogya)
  • Hospital management with prevention / preventive care module
  • Sample collection → receipt → testing → result → report (Testing Technologies / OLIMS)
  • Lab portal for client self-service result retrieval
  • Medical device complaint / NCR / CAPA workflow (Through The Cords)
  • Multi-currency export accounting for med-device global distribution
  • Lot, batch, and serial genealogy from input to output

Compliance regimes the operating layer is designed to support

  • Hospital pharmacy traceability (lot, batch, expiry)
  • US state cannabis testing operating workflows
  • Medical device QMS workflows in the spirit of ISO 13485 and FDA QSR — the operating layer is designed to support these regimes, not certified to them
  • Electronic record + audit trail controls aligned with 21 CFR Part 11 expectations — the operating entity carries the certification, not the ERP
  • Role-based access and signed-action workflows

KPIs we've instrumented

  • Patient throughput (OPD, IPD)
  • Sample turnaround time (TAT) by test type
  • Audit-prep effort per cycle
  • Complaint-to-CAPA cycle time
  • Lot traceability completeness
  • Stock-out frequency at pharmacy
Named Clients

Healthcare and Life Sciences Clients We've Delivered For

Aarogya

Hospital + pharmacy (India)

Full Odoo 18 HMS: hospital management, OPD/IPD, pharmacy + pharmacy-POS, preventive-care module, sales, patient portal.

Testing Technologies

Cannabis testing lab (USA)

OLIMS Odoo 16 implementation: sample lifecycle, LIMS, route planning, HR, US-localisation finance.

Through The Cords (TTC Med)

Medical device manufacturer (airway intubation, USA-HQ, global distributors)

Odoo with CRM, sales, BOM import, FedEx delivery integration; global distribution workflow. Complaint and CAPA workflow are designed to support — not certified to — ISO 13485 / FDA QSR expectations.

Featured Case Studies

Case Studies in This Industry

Detailed write-ups of delivered work in this industry.

See all case studies across every industry, or talk to us about engagements in this space.

What We Build for Healthcare & Life Sciences

Solutions That Show Up in Healthcare Engagements

ERP Systems

Odoo as the operating system across patient lifecycle (hospital), sample lifecycle (lab), or device lifecycle (med-device), with audit-trail and access-control by default.

Open ERP Systems →

Custom Applications

Patient portal, lab client portal, complaint workflow, CAPA forms — the bespoke pieces that don't ship in generic ERP.

Open Custom Applications →

Integrations & Data

EMR/EHR for hospitals, LIS/instrument integration for labs, eQMS/CRM for med-device complaint flows.

Open Integrations & Data →

Cloud & DevOps

Managed hosting through Deploy Monkey with audit-safe logging, encryption, role-based access, and tested backups. Hosting choices for HIPAA-relevant workloads scoped per engagement.

Open Cloud & DevOps →
How We Typically Engage

Engagement Shapes for Healthcare Operations

Implementation

New hospital, lab, or med-device ERP rollout. Stabilisation is non-negotiable; audit-trail evidence is generated during build, not after.

Open Implementation →

Long-Term Support

Once live, the operating discipline continues. Quarterly access-control reviews, regulatory-change absorption, optimisation cadence.

Open Long-Term Support →

System Rescue

When an existing healthcare implementation has gone sideways. Forensic audit, triage, stabilisation — especially valuable when audit-trail integrity is at risk.

Open System Rescue →
Fit Assessment

When We're the Right Partner

Ready if

A healthcare engagement is the right move when you operate a hospital, testing lab, or medical-device business with real regulatory exposure, audit-prep currently consumes a project-sized effort each cycle, and leadership wants the operating discipline, not just an ERP that "supports compliance."

Too early if

It's too early when you're looking for an EMR/EHR replacement (talk to a clinical-systems specialist), you want a certified GxP system out of the box (no ERP is "GxP-certified" by itself), or your regulatory exposure is unclear or hasn't been mapped.

Common Questions

Frequently Asked Questions

Do you replace EMR/EHR systems?

No. EMR/EHR (Epic, Cerner, Athena, and equivalents) is a clinical-system tier. We deliver Odoo as the operating ERP — pharmacy, OPD/IPD admin, billing, supply chain, patient portal — and integrate with whichever clinical system the operation already runs.

Are you a "GxP-certified" or "21 CFR Part 11 compliant" partner?

No ERP is "GxP-certified" by itself; the operation that uses it is. We deliver systems with the controls that 21 CFR Part 11-aligned operations require (electronic signature, audit trail, role-based access) and document the operating procedures the regulator expects. Certification belongs to the operating entity, not the software.

Do you deliver LIMS?

Yes. Testing Technologies (OLIMS) is the named delivery — sample lifecycle, chain of custody, testing, result entry, reporting. The LIMS is built on Odoo as the operating layer.

Do you handle medical device complaint and CAPA workflows?

Yes. Through The Cords is the named delivery for med-device — complaint handling, CAPA, and global distribution-network workflows. The operating layer is designed to support ISO 13485 and FDA QSR expectations; the certification belongs to the operating entity. We complement dedicated eQMS systems; we are not a replacement for them.

What about HIPAA?

HIPAA compliance is operational, not technological. We design infrastructure with the controls HIPAA-aligned operations expect — encryption, access control, audit logging, role-based separation. Where the engagement requires a Business Associate Agreement and a HIPAA-eligible hosting region, that's scoped per engagement. The hospital or covered entity remains the HIPAA-accountable party.

Do you integrate with lab instruments?

Yes, when the workload requires it. Instrument integration is engineered per-instrument; we are not a LIS replacement but we integrate Odoo with whichever LIS or direct instrument feeds the lab runs.

Related industries

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No "GxP-certified ERP" pitch. Workflow-first. Audit-by-design.